Clinic & Healthcare: emergency doctor call back

Dear {{patient_name}}, We have received your urgent callback request (Ticket Ref: #{{ticket_id}}). 🚨🏥 Our duty doctor at {{clinic_name}} has been alerted and will call your registered number within {{expected_callback_mins}} minutes. If this is a critical medical emergency (e.g. chest pain, severe breathlessness, stroke symptoms), please call our 24/7 Emergency Helpline immediately or visit the nearest emergency room.